On February 11, 2023, maintenance began and culminated on March 20 at around 3:30 AM. In this process, a series of events were overcome, which are accompanied by unexpected occurrences.
Behaving as reporters and researchers, allowed the precise moment of the furnace’s start-up to be captured. The success factors and lessons learned, significantly strengthened knowledge transfer within the multidisciplinary teams.
This victory of the San Miguel Plant team allows us to comply with the ICM’s (Crucially Important Goals) but also to participate in generating and transferring critical knowledge.
The Planta San Miguel leaders called on the new generations to review and learn about history, as this allows understanding of previous experiences and how these events were resolved.
Capturing and transferring knowledge contributes to the company’s sustainability by building maturity and experience. This, in turn, facilitates and ensures decision making that will have a positive impact on complex situations that may arise.
Planta San Miguel has the opportunity to identify, capture, transfer and safeguard knowledge through different methodologies used company-wide. Knowledge becomes the most valuable and essential resource for decision making.
